Important Information

How to get Emergency Medical Care
If you require emergency medical care, please call 911 or go to the emergency department.
However, if your condition is non-urgent, to avoid a long wait, you may want to make an appointment with your doctor. Be aware, doctors’ offices often have reduced hours during the holidays. Please check with your doctor’s office to find out when they will be seeing patients. If you do not have a doctor you may wish to go to a walk-in clinic for NON-URGENT medical care.

Be prepared for any emergency.

• Update emergency telephone numbers and post in a visible place, such as your refrigerator.
• Ensure that your family has enough medical supplies and medications – prescription and non-prescription. Also make sure inhalers, respirators, oxygen and glucose testing machines are in good working order.
• Know where your nearest 24 hour pharmacy is located.

If you do go to the Emergency Department, please be patient.
Patients are seen by a doctor in order of their need, not their time of arrival.
Please remember to bring your Ontario Health Insurance card and a list of your medications.
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Wireless High Speed Internet throughout the Hospital
Patients and visitors now have access to wireless high speed internet throughout the hospital and including Watline Renal Care Centre. We have four options for wireless internet access at Credit Valley:
24 Hours - $6.95
3 Days - $15.95
7 Days - $25.95
1 Month - $44.95